Terms and Conditions

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Results Guarantee

Instant Rank strives to rank your keywords as high as possible and we guarantee your satisfaction with a full 30 day money back guarantee. Search Engines are third party systems with unknown variables, algorithms and indexing decisions that can change at any time. Instant Rank does not guarantee number 1 position on the search engines for all your targeted keywords all of the time. You can check on fluctuations anytime by clicking here and you will see that positioning can change constantly. You will also get results from a range of other positions on the search results. It may or may not include Number 1 positions or be from the keywords requested. Instant Rank Guarantees you will be completely satisfied with our results or we provide a full 3o day money back guarantee. You are not locked into any contract.

Competitive Ranking

We do not promise the same positions for the same keywords to multiple business owners in the same area or industry. If for some reason the keywords the client has chosen are already reserved on another subscription the best we can provide is the next position down on the search results. This will still bring in traffic and if the original customer discontinues the service we can then allow the next customer to take this position. We normally work on 10 Keywords and get 5 in the top 3. All other keywords will rank also but no guarantee on where they will show.If the client requests a specific keyword and it is taken we provide other options to the client. If the client is not happy with the next position for this keyword or other keywords then a full refund for the purchase is applicable. We don’t take traffic or positions from other clients if it is under our control. Instant Rank has an objective of providing web searches to our customers and also making sure our service works so we dont compete with ourselves on the same set of keywords. The chances of a customer choosing the same keyword, in the same suburb for the same industry can be minimal. Normally the keyword would be reviewed to see if Instant Rank can work with it. Example: “Sydney Pest Control” may be chosen from a client. Another may request it. As it is taken we either provide the next position or recommend “Pest Control Sydney” or “Sydney Insect Control”. Combinations can be changed to build a new keyword. We advise the client of any conflicting issues and work to resolve them.Refund Policy

Instant Rank do provide a full 30 day refund on any month the service is cancelled. This means if you cancel within the first 30 days you are refunded the full amount. If the subscription continues and we are not notified that you are unhappy or you wish to cancel we will refund the last payment only. Our team work month by month so we do not provide a full refund from the date of purchase as the work completed is quite extensive. As a service we only refund (either 30 day refund or last payment) if we have received a complaint or request For cancellation in writing. Paypal may provide notification of cancellation if the client manually cancels the subscription within their account, however it could also be from non-payment or other reasons. All refund requests need to be emailed to info@instantrank.com.au

Webverts

Our Webverts are built by our team and are created with the assistance of the customer or our content writers. Clients are requested to review the website for errors and test the email form as requested when we send the review email. All images supplied by client are acknowledged to be free of copyright or owned by the client. Instant Rank take no responsibility on the ownership of the content supplied. The client owns the content and the message on the website while the client is using the Webvert. We buy the domain and register for the client’s use. In no way does the ownership of the domain become the clients unless authorised by one of Instant Rank Senior Management staff.You can request ownership of the domain after the client has been a subscriber for 12months. As hosting changes when ownership changes the original site will be disconnected and the domain name pushed to the clients site. Our system then disconnects as the subscription for our service has been cancelled. All rankings will eventually return back to the original state.

Cancellation

Clients can cancel their subscription at anytime by logging into their Paypal account and locating the Agreement and choosing the option to cancel. Clients can also contact our team in writing and our team can cancel the subscription from our Paypal Account. All cancellation requests need to be emailed to info@instantrank.com.au When we receive a cancellation we remove the site from our system which in turn disconnects the site and retruns it with no backlinks or connections to our system.

Non payment

After notification of non payment we will contact the client via email to notify them of the payment pending. If the agreement remains unpaid for more than 14 days Instant Rank reserves the right to remove the contact number and pause the email forms if we have built the client a webvert to generate leads. If the account remains unpaid for more than 30 days our system will disconnect and the service agreement discontinued. Powersource clients that have an agreement or payment pending for more than 30 days will also be disconnected in our system and all rankings will be removed.

Limitation of Liability

Notwithstanding any provision to the contrary, the total liability of “Instant Rank” and its employees and consultants, for all losses, damages, costs, and expenses, including legal fees, shall not exceed the aggregate amount paid to “Instant Rank” under this Agreement, regardless of the legal theory under which such liability is imposed.

Some jurisdictions do not allow excluding or limiting implied warranties or limiting liability for incidental or consequential damages, and some jurisdictions have special statutory consumer protection provisions which may supersede the foregoing disclaimers and limitations. As a result, these disclaimers and/or limitations may not apply to you if are prohibited by law.

As Instant Rank are able to completely disconnect the system at any stage, the client’s site will be without any connection provided to Instant Rank. Other backlinks or SEO can affect a website and Instant Rank will not be held responsible for any website issues that are not under our control. Previous SEO work can also change position within the search engines due to the updates of their algorithm. Even though you are with Instant Rank at that time, previous issues, backlinks or SEO may affect your website health at any time. Spam Attacks, Negative SEO and 301 Redirects can affect your rankings also. Instant Rank will not be held responsible for any ranking drops as the search engines are the decider of how to rank a website and whether it it is to be included into their directory. All clients that engage Instant Rank understand that Google/Bing/Yahoo and other search engine changes can effect our service and as such we are unable to guarantee positions, only that if we are unable to help their website, we offer the 30 day money back guarantee and they can cancel and disconnect at anytime. Working with one search engine, may defeat rankings upon another and how one search engine ranks a website may be against terms or damaging upon another search engine. Instant Rank will not be held responsible for changes or updates on all search engines at anytime. Our service is providing quality Backlinks from a system we own and operate and clients can use as they seem fit for any purpose they wish. We dont accept any Adult Sites, Cigarettes, illegal or pharmaceutical sites. Any website can be rejected by Instant Rank due to website health, or coding issues, and other reasons if we believe we may not be able to assist or get results. All services provided are agreed to by the client by subscribing to our service as these terms and conditions are available on our service website.

Reporting

Reports are provided at anytime upon request. The team strives to check all accuracy for the data and provide advice and recommendations only. The Instant Rank Team does not take any responsibility for the data provided as the information is compiled from multiple data third parties.

Last update 12th November 2014

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